Privacy Policy

1. Scope

This policy explains how Zeal handles information submitted through this website. It does not create rights beyond those given by applicable law.

This website is intended for business use by organizations. It is not directed at children and we do not knowingly collect information from them.

2. Information we collect

Information you provide: name, organization, work email, optional phone number, inquiry type and the requirement details you enter in our contact form, or that you send us by email.

Technical information: standard server and security logs generated when a page is requested, used to keep the site available and to detect abuse.

3. How we use information

To respond to your inquiry, prepare quotations and proposals, and manage supply contracts and related correspondence.

To maintain records required for procurement, invoicing, audit and legal compliance.

To protect the security and integrity of this website.

We do not sell your information and we do not use it for unrelated marketing without your consent.

4. Legal basis

Where applicable law requires a legal basis, we rely on your request to take pre-contractual steps, the performance of a contract, our legitimate interest in operating a secure business website, and compliance with legal obligations.

5. Sharing

We share information only with service providers that support our operations (such as hosting and communication providers), and where required by law or a competent authority.

Service providers are engaged under contractual confidentiality obligations and receive only what is necessary.

6. Retention

Inquiry records are kept only as long as needed to respond and to satisfy contractual, tax, audit or legal retention requirements, after which they are deleted or anonymised.

7. Security

We apply access controls, encrypted transport (HTTPS), input validation and least-privilege practices. No method of transmission or storage is completely secure, so please do not send sensitive personal documents, credentials or payment details through this website.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of information we hold about you, and you may object to or restrict certain processing.

Requests can be sent to the contact address below and will be handled within the timeframe required by law.

9. Cookies

This website does not set advertising or cross-site tracking cookies. Any cookie used is strictly necessary for the site to function. If analytics are introduced in future, this policy will be updated before they are enabled.

10. Changes

We may update this policy as our operations or legal obligations change. The current version is always published on this page.