Services
Programme management around every supply contract
Zeal's services cover the work that surrounds delivery — documentation, planning, installation, replenishment and reporting — so your teams spend less time administering supply.
- 01
Contract Supply & Rate Agreements
Annual and multi-year supply agreements with agreed catalogs, service levels and review cycles.
- Fixed catalog and agreed commercial terms
- Defined lead times and service levels
- Scheduled performance reviews
- 02
Tender & Procurement Support
Documentation, specification matching and compliance support for public and private procurement processes.
- Specification and compliance matrices
- Technical and commercial bid documentation
- Sample submission and evaluation support
- 03
Office Fit-Out & Furniture Installation
Space planning through delivery, assembly and snagging, coordinated around your operating hours.
- Layout planning and specification
- Phased delivery and installation
- Handover, snagging and after-care
- 04
Facility & Consumables Management
Usage-based replenishment for hygiene, pantry and consumable categories across multiple sites.
- Consumption tracking per site
- Scheduled replenishment
- Consolidated reporting
- 05
Multi-Site Logistics & Fulfilment
Consolidated dispatch, documented delivery and proof-of-delivery across distributed locations.
- Consolidated or site-wise dispatch
- Documented proof of delivery
- Returns and replacement handling
- 06
Dedicated Account Management
A named point of contact responsible for orders, escalations and reporting throughout the contract.
- Single named account contact
- Defined escalation path
- Periodic spend and service reporting
Service levels
Terms are agreed in writing, not assumed
Lead times, response windows, replacement turnaround and escalation contacts are defined in the agreement before supply begins, and reviewed at agreed intervals.
Discuss a supply programme
Tell us which categories, how many sites and what your procurement process requires. We will outline a supply plan and the documentation that comes with it.